1. Acceptance of Terms
These Terms of Service (referred to as the Terms) govern your access to and use of the website located at https://www.npaops.mom and the computer systems design and related services provided by Ruiyu Material Co., Limited (referred to as the Company, we, us, or our).
By accessing or using our website, or by engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services. These Terms form a binding agreement between you and the Company.
We may require you to acknowledge these Terms expressly before we begin providing services. Your continued use of the website or services after any change to these Terms constitutes your acceptance of the updated Terms.
2. About the Company
The Company is Ruiyu Material Co., Limited, with its registered office at Rm D07 8/F Kai Tak Factory Building, 99 King Fuk Street, Kowloon City, Hong Kong (HK). We operate in the computer systems design and related services industry, within the professional, scientific, and technical services sector.
Our work spans systems architecture, software and data engineering, security, and managed operations. We help organizations design, integrate, and operate computer systems that are reliable, secure, and maintainable over the long term.
You can reach us at service@npaops.mom or by telephone at +17197193436. Our website is https://www.npaops.mom.
3. Description of Services
The Company provides professional services related to the design and integration of computer systems. These services may include discovery and assessment, systems architecture, software development, data integration, security configuration, and ongoing managed operations.
The specific scope, deliverables, timeline, and fees for any engagement will be set out in a separate written agreement or statement of work between the Company and the client. That agreement governs the particulars of the engagement, and these Terms govern the general relationship between us.
In the event of any conflict between these Terms and a signed service agreement, the signed service agreement will control with respect to that engagement. We may update the descriptions of our services from time to time as our offerings evolve.
Every engagement begins with a discovery phase during which we confirm your objectives, review your current environment, and agree on a written scope before any material work begins. This ensures that you always know what will be delivered, when it will be delivered, and what it will cost. Any change to an agreed scope is handled through a written change request so that there are never surprises at the end of a project.
4. Eligibility
Our website and services are intended for individuals and organizations that can lawfully enter into binding contracts. By using our website or services, you represent that you are at least eighteen years of age and that you have the authority to bind yourself or your organization to these Terms.
If you are using the website or services on behalf of an organization, you represent that you are authorized to act on behalf of that organization and to bind it to these Terms. The organization is then responsible for the actions of its users.
We may refuse to provide services where doing so would violate applicable law, where we determine that a proposed engagement falls outside our area of expertise, or where we are otherwise unable to serve a prospective client responsibly.
5. Account Responsibilities
Some features of our website or services may require you to create an account or provide identifying information. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
You agree to provide accurate and complete information when you create an account or submit an inquiry, and to update that information promptly if it changes. You agree to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate accounts that are used in violation of these Terms, that provide false information, or that pose a security risk to our systems or to other users.
6. Acceptable Use
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else. Prohibited conduct includes, but is not limited to, the following.
You must not attempt to gain unauthorized access to our systems, interfere with the operation of our website, introduce malicious code, or probe our infrastructure for vulnerabilities without prior written permission. You must not use automated means to scrape, crawl, or otherwise extract data from our website in a manner that burdens our systems.
You must not use our website or services to transmit unlawful, defamatory, harassing, or infringing material, to misrepresent your identity, or to engage in any activity that violates applicable law. We may investigate and, where appropriate, report violations of these Terms to the relevant authorities.
7. Intellectual Property
All content on our website, including text, graphics, logos, and the overall design and arrangement, is owned by or licensed to the Company and is protected by applicable intellectual property laws. You may view and use this content for your personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent. Our trademarks, including our company name, may not be used in connection with any product or service without our express permission.
Subject to any written service agreement, the deliverables we create for a client are addressed in that agreement. Where an agreement grants ownership or license rights to the client, the terms of that agreement will control.
8. User Content
When you submit information to us through our website forms, email, or other channels, you retain ownership of that information. You grant us a limited, non-exclusive license to use that information for the purpose of responding to you and providing the services you request.
You represent that any content you submit is accurate, that you have the right to submit it, and that it does not infringe the rights of any third party or violate any law. We are not responsible for the accuracy of content submitted by users.
We do not claim ownership of your confidential business information. Our obligations with respect to confidential information are described further in the Confidentiality section of these Terms.
9. Fees and Payment
The fees for our services are set out in the applicable service agreement or statement of work. Unless otherwise stated, fees are quoted and payable in the currency specified in that agreement.
Payment terms, including any deposit, invoicing schedule, and due dates, are described in the service agreement. Where work is performed on a time and materials basis, we will provide reasonable visibility into the hours incurred and the work performed.
Late payments may be subject to interest or suspension of work as described in the service agreement. You are responsible for any taxes applicable to the services, other than taxes based on our income, unless the agreement states otherwise.
10. Confidentiality
During the course of an engagement, each party may disclose confidential information to the other. Confidential information includes non-public technical, business, and operational information, whether disclosed in writing, orally, or through access to systems.
Each party agrees to use the confidential information of the other only for the purpose of the engagement and to protect it with at least the same degree of care it uses for its own confidential information. Neither party will disclose confidential information to third parties except as necessary to perform the engagement or as required by law.
Confidential information does not include information that is or becomes publicly available without breach, that was already known to the receiving party, that is independently developed, or that is rightfully received from a third party without restriction.
11. Third-Party Services
Our website and services may integrate with or link to third-party products and services, such as hosting providers, analytics tools, or software platforms. We do not control these third-party services and are not responsible for their content, availability, or practices.
Your use of third-party services may be subject to additional terms and policies provided by those third parties. We encourage you to review those terms before using such services.
Where we recommend or integrate a third-party service on your behalf, we do so to support the objectives of the engagement, but the ultimate responsibility for your relationship with that third party, including any fees, rests with you unless otherwise agreed in writing.
12. Disclaimer of Warranties
Our website and services are provided on an as is and as available basis, to the fullest extent permitted by law. We make no warranties or representations, express or implied, regarding the website or services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our website will be uninterrupted, error free, or free of harmful components, or that the information on our website is complete or current at all times. We take reasonable care to keep our website accurate and available, but we cannot guarantee it in every circumstance.
The information on our website is provided for general guidance and is not professional advice. You should not rely on it as a substitute for consulting with us about your specific situation.
Nothing in this section limits any warranty or guarantee that we expressly provide in a signed service agreement. Where we make a specific commitment about a deliverable in writing, that commitment stands, and we will be accountable to it.
13. Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or your use of the website or services.
In no event will the aggregate liability of the Company arising out of or related to these Terms exceed the greater of the amount you paid to us for the specific services giving rise to the claim in the twelve months before the claim arose, or one hundred United States dollars where no such payment was made.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these Terms, or your violation of the rights of any third party.
This obligation does not apply to the extent that a claim arises from our own negligence or willful misconduct. We will notify you promptly of any claim subject to indemnification and may, at our option, assume control of the defense of such a claim, in which case you will cooperate with our defense.
15. Termination
These Terms remain in effect until terminated. You may stop using our website at any time. We may suspend or terminate your access to the website or services if you breach these Terms, if we reasonably believe your use poses a risk to us or to others, or if we are required to do so by law.
Termination of these Terms does not relieve you of any obligation that accrued before termination, including payment obligations. The provisions of these Terms that by their nature should survive termination, including the sections on intellectual property, confidentiality, disclaimer, limitation of liability, and indemnification, will continue to apply.
Upon termination, you must cease use of our website and, where applicable, return or destroy any confidential information of the Company in your possession.
16. Governing Law
These Terms and any dispute arising out of or related to them will be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.
This choice of law applies to the interpretation and enforcement of these Terms and to any claim arising from your use of our website or services, to the extent not otherwise agreed in a written service agreement.
17. Dispute Resolution
We value our relationships and prefer to resolve disagreements through direct conversation. If a dispute arises, we ask that you first contact us at service@npaops.mom so that we can attempt to resolve the matter informally and in good faith.
If we are unable to resolve the dispute informally within a reasonable period, the parties may pursue resolution through the courts of Hong Kong, which will have exclusive jurisdiction over any such dispute, subject to any different arrangement agreed in a written service agreement.
Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, our practices, or applicable law. When we make changes, we will revise the last updated date at the top of this page.
If the changes are material, we will take reasonable steps to bring them to your attention, such as posting a notice on our website. Your continued use of the website or services after the changes become effective constitutes your acceptance of the updated Terms.
If you do not agree to the updated Terms, you should stop using our website and services.
19. Severability and Waiver
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it in the future. A waiver of any provision will be effective only if it is made in writing and signed by an authorized representative of the Company.
These Terms, together with any written service agreement between us, constitute the entire agreement between you and the Company regarding their subject matter.
20. Contact Information
If you have any questions about these Terms, or if you need to contact us for any reason, please use the details below. We are committed to responding to your inquiries promptly and clearly.
Ruiyu Material Co., Limited
Rm D07 8/F Kai Tak Factory Building
99 King Fuk Street
Kowloon City, Hong Kong (HK)
Email: service@npaops.mom
Telephone: +17197193436
Website: https://www.npaops.mom